| Main business problem | Customers need clear package information and an easy enquiry path. | Enquiries, quotations and follow-ups need shared ownership and history. | Confirmed bookings, suppliers, documents and payment records need operational coordination. |
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| Typical workflow | Package page → trip enquiry → sales handover. | Enquiry → consultant → quotation → follow-up → agreed booking handover. | Confirmed booking → service tasks → supplier review → documents and financial reconciliation. |
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| First release to discuss | Package or destination pages, responsive layout, enquiry form and a named sales destination. | Lead fields, consultant ownership, quotation stages and a next-action queue. | Booking files, assigned service tasks, confirmation status and document requirements. |
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| Dependencies | Approved content and images, domain/hosting access and enquiry delivery. Live booking needs separately approved provider access. | Current sales stages, user roles, migration samples and supported communication or integration access. | Booking identifiers, supplier records, approval roles, migration data and access to any financial or provider systems in scope. |
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| Confirm before a quote | Page inventory, editing responsibilities, analytics, redirects, ownership and handover. | User roles, reports, quotation history, duplicate rules, channels and the booking handover criteria. | Service workflows, currencies, permissions, report definitions, financial scope and support responsibilities. |
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| Explore the matching next step | Travel website development scope Custom or white-label travel website? Prepare a travel website brief | Travel CRM development scope Travel CRM software guide Prepare a Travel CRM brief | Travel ERP development scope Travel ERP modules and rollout guide Prepare a Travel ERP brief |
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