Bring to your discovery call
- ✓Your current stages and the problem to solve
- ✓User roles, branches and record permissions
- ✓An anonymized sample enquiry or booking
- ✓Current software and integration requirements
- ✓Required reports and acceptance criteria
Booking operations and back office control
Travel ERP development for tour operators and agencies
Bring confirmed bookings, service tasks, supplier confirmations and financial status into a coordinated back office workflow. BANDEVI can plan Travel ERP development around the way your operations and finance teams work.
Scope agreed around your workflows, roles and existing systems.
Explore the workflow
Try the travel demo.
Follow one fictional enquiry through quotation, booking handover and payment tracking. See how sales, operations and finance share the next action.
Try the Travel Demo
Fictional data · no login · no real booking or payment. Your proposal confirms the system we build for your team.
Choose by workflow
When this is the right starting point.
Consider Travel ERP when confirmed trips are managed across messages and spreadsheets, supplier obligations are difficult to track, or sales-to-operations handover creates repeated work. Define the process first, then choose the modules.
Compare Travel CRM and Travel ERP before deciding what to build first.
Modules and acceptance
Travel ERP modules for booking operations
These are scope options. Use the example checks to agree what successful delivery means for your team.
| Area | Discuss in scope | Example check |
|---|---|---|
| Booking files | Booking reference, passengers, itinerary, services, assigned owners and delivery status. | A confirmed booking shows required tasks, due dates and unresolved service items. |
| Supplier coordination | Requested services, confirmations, agreed costs and outstanding supplier actions. | A booking cannot be treated as fully confirmed while required supplier responses remain open. |
| Receivables and payables | Customer balances, supplier obligations and invoice or payment status in scope. | Partial payments and outstanding amounts stay visible; status is reconciled with the source records. |
| Approvals and exceptions | Named approval roles for discounts, booking changes, refunds and other exceptions. | A change requiring approval records who requested and approved it. |
| Documents and access | Document requirements, permitted roles, file retention and customer access where included. | Authorized staff can locate the required document; restricted roles cannot access it. |
| Operations reports | Upcoming departures, unresolved tasks and cost or margin views with agreed calculations. | Reports distinguish confirmed costs from estimates and identify missing inputs. |
Illustrative workflow
From confirmed booking to operational review
This is a requirements example, not a completed client case study. Confirm your own stages, required fields and exception rules.
- 01Receive the accepted booking details
- 02Create service tasks and document requirements
- 03Request and track supplier confirmations
- 04Review approvals and financial obligations
- 05Check delivery readiness and reconcile records
Integrations and data
Confirm the dependencies before committing.
Accounting, payment-provider and booking APIs are assessed separately. Confirm supported records, error handling, retries and reconciliation. ERP payment status does not prove bank settlement, and a booking module does not imply live flight or hotel inventory access.
Migration and rollout checklist
- ✓Agree field mapping, duplicates and sample imports
- ✓Define test users, permissions and exception cases
- ✓Record integration credentials and ownership responsibilities
- ✓Agree training, acceptance, rollback and handover
- ✓Name the support scope and ongoing charges
Pricing and delivery dates follow a requirements review.
Implementation plan
Make each milestone reviewable.
Use this proposed delivery sequence to agree the work, dependencies and sign-off points. Dates follow the requirements review.
Agree the workflow
Map a confirmed booking, supplier actions and approval roles.
Agree before moving on: Reviewed workflow, module list and acceptance checks.
Review the proposed screens
Walk through the records, roles and exceptions before the build is approved.
Agree before moving on: Approved screen flow and a list of decisions still needed.
Test with sample data
Check permissions, imports, integrations and reports using agreed scenarios.
Agree before moving on: Reviewed test results, migration mapping and launch criteria.
Prepare the handover
Agree training, account ownership, data exports and the support process.
Agree before moving on: Handover records, named responsibilities and support scope.
Scope and support
Know what your proposal includes.
Use the written agreement to confirm deliverables, ownership and the ongoing working relationship.
Build and integration scope
Confirm modules, roles, migration volumes, available provider access and acceptance checks. Separate initial development from third-party licences and usage charges.
Access and handover
Agree hosting responsibilities, administrator access, source-code and data ownership, exports, training and handover records.
Support after launch
Confirm the support contact, working hours, response expectations, defect coverage and how future changes are quoted. Include recurring hosting and maintenance costs.
Review business records and credentials · Evidence and verification
Your demo brief
Choose the workflow you want to see.
Start with the task that matters most to your team. These choices prepare an editable brief on the demo request page; they do not submit an enquiry.
A focused walkthrough can review your current process, role permissions, sample records and gaps to include in the proposal.
Use anonymized examples when discussing customer or booking records.
Buyer questions
What to clarify before you start.
What is tour operator back office software?
It supports work after booking confirmation: service tasks, supplier coordination, documents, financial status, approvals and operational reports. The included functions depend on the project scope.
Can we start with booking operations and add finance later?
A phased scope can start with booking files and tasks. Agree the identifiers and data structure needed for later supplier and financial modules.
Will Travel ERP replace our accounting system?
That must be decided during discovery. Operational payment tracking and statutory accounting are different requirements. Confirm whether your accounting system stays separate and what data should be exchanged.
How long does Travel ERP development take?
Timing depends on agreed workflows, modules, integrations, migration and review availability. Ask for milestones, dependencies and acceptance criteria in the proposal.
Related reading
Build a better software brief.
Compare the systems
Understand how sales records and booking operations fit together.
Travel CRM versus ERPTour operator back office software guide
Review the workflow and questions relevant to this decision.
Read the guidePayment workflow planning
Consider approval rules, repeated events and reconciliation.
Travel payment automation guideTravel CRM development · CRM software evaluation · Travel ERP development
Plan your project
Request a demo around your workflow.
Tell us which task is difficult today and what you need to see in a walkthrough. Modules, migration, integration availability, costs and support are agreed in writing.
Request a focused demoReview the supplier
Check company identity and credential publication status. Ask for applicable business records and an approved client reference.
Agree ownership of source code and data, access, handover and support in your contract.
Share an approved project referenceSpecialist travel workflows
Connect the service your team needs next.
DMC operations
Plan destination services, supplier coordination, itineraries and booking files for a destination management company.
Explore DMC softwareCustomer self-service
Agree which booking updates, documents, invoices and support requests customers can access.
Plan a customer portalCare after launch
Define training, issue reporting, maintenance and enhancement responsibilities in your support agreement.
Review support scope