| Spreadsheets / existing CRM | An anonymised CSV sample, field definitions, export rights and a named data owner. | Field mapping, duplicate rules, rejected-row review and a count reconciliation. |
|---|
| Website enquiry forms | The source form, approved fields and the destination access rules. | One enquiry saved once, retry behaviour and the correct owner/queue. |
|---|
| Email / WhatsApp | Approved provider/API access, consent requirements, sender setup and usage charges. | Sender readiness, delivery/failure handling and customer preferences. No messaging connection is implied. |
|---|
| Accounting / payments / travel suppliers | Provider approval, API documentation, sandbox access and commercial responsibilities. | Permissions, record identifiers, failure/retry handling and reconciliation against the agreed scope. No live supplier or payment capability is included automatically. |
|---|