CRM & ERP · BANDEVI

CRM and ERP development in Gurugram.

Work with our Sector 23A, Gurugram team to connect sales follow-ups with operations. Plan the records, roles and handover you need from first enquiry to quotation and reporting.

Illustrative CRM and ERP workflow connecting sales, operations and reporting
Illustrative workflow concept. Try our interactive sample with fictional records; your proposal confirms the system built for your team.
Choose your starting point

Compare the service your business needs.

Use these starting scopes to prepare your requirements. Included deliverables, exclusions, price and timing are confirmed in your written proposal.

Website & app

Help customers discover, enquire or use a portal.

Example workflow

  1. Discover
  2. Enquire
  3. Agree the next step
Scope, exclusions & checks

Starting scope to agree

  • Page or screen inventory and responsive layouts
  • Enquiry journey or agreed portal functions
  • Content, review and launch checks

Quote separately when needed

API connections, payments, content writing, migration and ongoing maintenance.

Internal projectOur own website project
Request Website / app proposal

Sales CRM

Give enquiries and follow-ups a clear owner.

Example workflow

  1. Capture the lead
  2. Assign an owner
  3. Track the next action
Scope, exclusions & checks

Starting scope to agree

  • Lead fields, assignment and sales stages
  • Follow-up tasks and quotation requirements
  • User roles and agreed reports

Quote separately when needed

Data cleaning/imports, email or WhatsApp integrations, automation and ongoing maintenance.

Fictional interactive demoExplore the sample pipeline
Request Sales CRM proposal

Operations ERP

Coordinate work after an order is accepted.

Example workflow

  1. Accept the order
  2. Coordinate tasks
  3. Review delivery
Scope, exclusions & checks

Starting scope to agree

  • Order files, assigned tasks and approvals
  • Operational documents and status records
  • Role access and reporting requirements

Quote separately when needed

Accounting or supplier integrations, complex migration, reconciliation and ongoing maintenance.

Fictional travel workflow demoExplore the sample handover
Request Operations ERP proposal

Travel technology

Connect travel discovery, enquiries and booking workflows.

Example workflow

  1. Collect trip needs
  2. Prepare a quotation
  3. Plan the handover
Scope, exclusions & checks

Starting scope to agree

  • Package pages or agreed travel modules
  • Sales-to-operations handover requirements
  • Provider dependencies and acceptance checks

Quote separately when needed

Flight/hotel supplier APIs, live booking, payment connections, provider fees and ongoing maintenance.

Owner-attributed development referenceExplore Trip Sarathi
Request Travel technology proposal

Check the same details in every proposal

Confirm deliverables and acceptance checks, third-party charges, ownership and access, training, backup arrangements and support responsibilities. Start with one complete workflow; additions and changes need agreed scope.

View the sample proposal · Before you hire us · Read our delivery guide
Choose one useful workflow

Start where your team needs clearer ownership.

CRM and ERP support different stages. A connected build needs agreed record identifiers and handover rules.

Sales CRM

Organise enquiries, quotations and follow-ups so the team can see who owns the next action.

  • Lead fields, sources and assignment
  • Sales stages and quotation history
  • Follow-up tasks and agreed reports
Discuss sales follow-ups

Operations ERP

Coordinate the work after an order or booking is accepted, using the records your business needs.

  • Order or booking files and assigned tasks
  • Documents, suppliers and approvals
  • Payment records and reconciliation requirements
Discuss operational requirements

A connected first release

Agree which accepted sales records become operational work, and who handles later changes.

  • Shared identifiers and required fields
  • Role permissions and change history
  • Handover checks and exception owners
Compare travel CRM and ERP workflows
A short product walkthrough

From first enquiry to the work that follows.

Fictional demo, explained step by step. This walkthrough describes our sample workflow. It is not a customer system or a promise that every feature is included. Demo changes reset on reload.

Step 1 of 4 · Enquiry capture

Start with the information needed to respond.

A fictional enquiry gives the team a customer requirement to review. In your project, agree required fields, sources and what makes a lead ready for assignment.

Explore the sample pipeline
Step 2 of 4 · Follow-up ownership

Make the next action visible.

The fictional pipeline illustrates sales stages and next actions. Discuss who owns each enquiry, how follow-up tasks are assigned and which reminders your team needs.

Try the sample follow-up workflow
Step 3 of 4 · Quotation review

Review an offer before handover.

The travel example lets you prepare a fictional quotation and simulate acceptance. Your own system needs agreed version history, approval rules and pricing responsibilities.

Try a sample quotation
Step 4 of 4 · Operations handover

Carry the accepted scope into delivery.

After simulated acceptance, the travel demo creates a sample operations checklist. Define which fields, documents and owners are required before real operational work begins.

Explore the sample handover

What can be customised?

Discuss enquiry fields, sales stages, task ownership, quotation approvals, handover checks and reporting. Access permissions, integrations, migration and support are agreed in your written proposal.

Request a walkthrough for your business
Scope, review and handover

Agree the records and acceptance checks.

A useful first release covers one complete workflow. Your proposal confirms modules, integrations, pricing, milestones and responsibilities.

01 · Map

Users, records and decisions

Map the current process and identify who creates, reviews and approves each record.

  • Required fields and report definitions
  • Permissions and handover criteria
  • An anonymised migration sample
02 · Build & review

Test the workflow and exceptions

Review the agreed screens and responsibilities using realistic test cases.

  • Duplicate records and incomplete handovers
  • Restricted roles, failed integrations and retries
  • Migration checks and acceptance sign-off
03 · Hand over

Access and ongoing responsibilities

Confirm the arrangements your team needs to operate the system.

  • Account access, source-code and data rights
  • Documentation, training, exports and backups
  • Support coverage, hours and escalation contact
Integrations are agreed individually. Confirm supported interfaces, provider access, third-party fees, data mapping and responsibility for failures. Financial records and payment-provider status need an agreed reconciliation process.
Read our delivery and handover guide

Questions before you start.

Can we begin with one team or workflow?

Yes. Agree a first release around one complete sales or operational journey, then review later modules separately.

Can existing records be migrated?

Review an anonymised sample first. Agree field mapping, duplicates, missing values, migration checks and who approves the imported records.

Are integrations and support included automatically?

The proposal names the integrations, provider dependencies, third-party charges, training and support coverage included. Availability and delivery dates follow requirements review.

Bring your workflow

Start with the next action your team loses track of.

Describe your current tools, users and the record that needs clearer ownership. Use fictional or anonymised examples for initial planning.

Review a workflow before you decide

See enquiry capture and explore a sample sales pipeline.

BANDEVI's own website is a real internal project with service-specific enquiry journeys and a guided project brief. Its public project record lets you inspect those interfaces; private customer records are not exposed.

Internal website project

Review the public enquiry and project-brief journeys. This record illustrates the capture stage; it is not evidence of a completed customer ERP deployment.

Read our internal project record

Fictional CRM demonstration

Try sales stages, quotation review and an operations checklist using fictional records. Use the demo to identify fields, permissions and handover rules for your own requirements.

Explore the sample CRM
Plan before you build

Questions to settle before your proposal.

Do we need CRM, ERP or both?

Start with the gap in your process. CRM covers enquiries, follow-ups and sales ownership; ERP covers agreed operational work after an order is accepted. A connected system needs clear identifiers, permissions and handover checks.

Can you migrate spreadsheets or connect existing software?

First review an anonymised sample, field definitions, record quality and supported interfaces. Agree duplicate handling, migration checks and rollback arrangements. Provider accounts, approvals and recurring charges are confirmed separately.

What should we bring to the first discussion?

Bring your sales stages, current forms or spreadsheets, user roles, report examples and one complete order journey. Use anonymised records for early planning; sensitive data belongs in the agreed project process.

How is the first release approved?

Agree acceptance checks for assignment, role access, quotations, operational handover and reporting. Review realistic exceptions as well as the happy path. Training, data ownership and ongoing support are recorded in the proposal.

Your project in Gurugram

Discuss your CRM or ERP with our Sector 23A team.

Bring your current process, the problems you want to solve and a preferred launch window. We will use these to agree the first release, required integrations and review milestones.

Find us at SCO 63, Huda Market, First Floor, Bijwasan - Palam Vihar Rd, opposite HP Petrol Pump, Sector 23A, Gurugram, Haryana 122017. Call to arrange an appointment before visiting; you can also start with an online enquiry.

Agree a focused first release.

Compare the starting scope, exclusions and acceptance checks for this service before requesting a written quotation.

Review this starting scope ↗