TRAVEL PAYMENT-WORKFLOW PROJECT BRIEF
BANDEVI GLOBAL GROUP | Planning checklist | 11 October 2026

Use fictional or anonymised records for the initial discussion.
Do not include card information, credentials or customer bank details.

1. FIRST RELEASE
Booking type:
Currency:
Approved payment provider and account owner:
Current accounting or booking software:
Included workflow and exclusions:

2. BOOKING AND PAYMENT RECORDS
Booking reference and accepted quotation version:
Deposit, balance and due-date rules:
Customer receipt reference and supplier obligation reference:
Source used to verify payment status:
Rules for fees, changes and refunds:

3. CUSTOMER HANDOFF
Payment link or provider-supported embedded checkout:
Who checks the requested amount and expiry:
What customers see while verification is pending:
Recovery route if the customer closes or returns to the page:

4. OWNERS AND EXCEPTIONS
Who records, approves and reconciles:
Who may change beneficiary details:
Exception owner, due time and escalation:
Handling of unmatched receipts and pending refunds:
Audit history and access requirements:

5. ACCEPTANCE SCENARIOS
- Partial deposit leaves the correct balance due.
- Repeated provider event creates no duplicate receipt.
- Delayed or out-of-order event does not overwrite a verified later state.
- Failed notification creates a review task with a responsible owner.
- Cancellation and refund retain their original payment references.
- Reconciliation explains source-record differences.
- Agreed peak volume and interruption recovery are reviewed in testing.

6. HANDOVER
Provider documentation and dependencies:
Reporting definitions and review frequency:
Access, training, support and recovery responsibilities:
Acceptance owner and target review date:

This checklist describes requirements to agree, not included deliverables.
Integrations, charges, dates and responsibilities follow your written proposal.
Discuss your scope: https://bandeviglobalgroup.com/demo-request/?solution=Travel%20ERP%20Package&focus=erp-finance
Guide: https://bandeviglobalgroup.com/blog/automate-payment-workflows-in-travel-agencies/